Privacy Policy

When you call (603) 815-9179, we collect what you tell us: your name, phone number, service address, a description of the problem and any details you give the dispatcher. We use it to send a plumber and to explain the work and price.

Ask the dispatcher about call recording when you call. If you do not want to be recorded, tell the dispatcher at the start of the call.

This website has no forms, no accounts and no payment pages. Our hosting provider keeps standard server logs, which can include your IP address, browser type, the pages you requested and the time of the request.

We use that information to keep the site running and to spot errors or abuse. Maps shown on the site are loaded from a third party and are subject to that provider's own policy.

We use call details to dispatch a licensed plumber, to schedule your visit, to explain the price and to follow up on your job. We share the details needed for your job with the plumber assigned to it.

We may also share information when the law requires it or when needed to protect safety.

We keep call details only as long as we reasonably need them for service, record keeping and legal reasons. Contact us at contact@proplumbingmethuen.com to ask about your information.

• Ask us what information we hold about your call
• Ask us to correct details you gave us
• Ask the dispatcher about call recording
• Contact us with any privacy question

Write to contact@proplumbingmethuen.com or call (603) 815-9179 with privacy questions. Our address is 251 Broadway, Methuen, MA 01844.

If we change this policy, we will update the date at the top of this page.