Where we send plumbers
Every call starts the same way: you phone the emergency line, tell us your street, and we send a licensed plumber from our Methuen base. We dispatch to Lawrence, Haverhill, North Andover, Dracut and Andover, and each town page covers its own water, sewer and local issues.
Places at the edge of that map, such as Lowell, Tewksbury and Groveland, are a phone call away. Give us the address and we will tell you whether we can dispatch there. The full list of what we fix is on the services page. Permit and inspection guidelines differ by town, so check with your own town's office before planning work.
Lawrence, MA
Over 44% of Lawrence homes were built in 1939 or earlier. Licensed Methuen plumbers handle service lines, old drains and basement backups with 24/7 emergency dispatch.
Emergency plumber in Lawrence →Haverhill, MA
Haverhill's combined sewers, river flood history and old downtown pipes keep plumbers busy. Licensed Methuen plumbers answer with 24/7 emergency dispatch.
Emergency plumber in Haverhill →North Andover, MA
Soft lake water, cold winters and brook flooding define North Andover plumbing. Licensed Methuen plumbers cover frozen pipes, sump pumps and leaks with 24/7 emergency dispatch.
Emergency plumber in North Andover →Dracut, MA
Dracut homes get 24/7 emergency dispatch from Methuen: frozen and burst pipes, sump pump failures near Beaver Brook, and mill-village plumbing, with licensed plumbers.
Emergency plumber in Dracut →Andover, MA
Older Andover homes get 24/7 emergency dispatch from Methuen for failing pipes, water heaters, boilers and wet basements near the Shawsheen, with licensed plumbers.
Emergency plumber in Andover →How dispatch works by area
We confirm the address
Your street tells us the town, the water utility and whether the home is on sewer or septic.
A licensed plumber is dispatched
Dispatch schedules a licensed plumber and you get the price before work starts.
Work, permit and clean-up
Licensed plumbers pull permits where the town requires them, so the work is done right.
What to do before we arrive
For a burst pipe or active leak
- Shut the main valve clockwise
- Switch off breakers to wet areas if you can reach them dry
- Move rugs and electronics out of the water
- Open a low tap to drain the lines
- Keep your phone close for our dispatcher's call
Water problems at the street, such as a broken main or a curb valve, belong to the town or water district. Your town page lists who to call. For a leak you cannot find, see leak detection.
Questions we hear
Call (603) 815-9179 with your street and we will confirm. We dispatch to Lawrence, Haverhill, North Andover, Dracut and Andover from Methuen.
Each town page names its ZIP codes and the neighborhoods they cover. If you are unsure about yours, call and give us the street.
Yes. Our emergency line is staffed around the clock, every day, and licensed plumbers are dispatched for burst pipes, flooding, sewer backups and no-heat calls.
Yes. We give a clear price before work starts, and same-day appointments are offered when available.
Call your town's water department or district. Each town page lists the right contact. Then call us for the pipes inside your home.
Not sure which case fits yours? Call (603) 815-9179 and describe what you see.